Seller Agreement

This agreement applies to everyone who sells on Computify, alongside our Terms & Conditions. Trusted Sellers and wholesalers also have their own terms agreed with us, and where those differ from this page, those terms win.

You can sell used products in the categories shown on the Sell page. You must never sell anything that is:

• Stolen, or not yours to sell.
• Counterfeit, or pretending to be a brand or model it is not.
• Blacklisted, locked, or part of a dispute or unpaid loan.
• Illegal to sell in India.

• Describe the product honestly, including every fault, scratch or missing part.
• Use real photos of the actual item, not pictures from the internet.
• Set a fair price. You choose it, and we check it against the market.

We review every listing before it goes live, checking the price, the details and the photos. We will approve it, reject it, or ask you for more information. An approved listing stays live for 30 days, and you can renew it after that.

You set your price. We add a 5% Buyer Protection fee on top, which the buyer pays. Our platform fee is 15% of your price, so you receive 85% of the price you set. The fee is always worked out on your price, never on what the buyer pays.

Businesses that sell stock, in single units or in bulk, list through the seller panel once we have verified them. Their prices work differently from the section above. We add 30% to your price to get the price buyers see. Part of it keeps a margin against market prices moving, so a small rise in what a part costs does not cost you the sale, and the rest is our listing fee. Our platform fee is 5% of your price.

• Every product you add is reviewed before it goes live.
• You can change a live product's price and stock at any time. Keep them current: we remind you every week.
• A product with 5 or more units in stock is also offered to bulk buyers on Computify Wholesale, at the same price.
• A listing whose price has not been set or confirmed within its lifetime comes off the store until you update it.

• Pack the product safely in a sturdy box, as described in your listing.
• For most orders, our courier partner collects it from your door and brings it to our Delhi warehouse. All graphics cards go this way.
• For some orders, and for Trusted Sellers, we ask you to ship straight to the buyer. Send it within the time we give you.

If you can no longer hand over an item after it sells, tell us straight away. Repeatedly failing to hand over sold items can get your account suspended.

Products that come to our warehouse are tested within 24 to 48 working hours of arriving. If the product works and matches your listing, we pay you and send it on to the buyer.

If it is faulty or not as described, we send it back to you and no payout is made. You pay the shipping both ways, which is usually around ₹600.

We pay you by bank transfer or UPI, to the details you give us:

• Tested at our warehouse: within 24 to 48 working hours of passing testing.
• Shipped straight to the buyer: within 24 to 48 working hours of the buyer confirming delivery.
• Trusted Sellers: on the timing agreed with us.

Sundays are not counted as working hours. Please make sure your payout details are correct, since a payment sent to details you entered cannot always be recovered.

By selling, you confirm that you legally own the product, that it is not stolen, blacklisted or under any dispute, and that everything in your listing is true.

If any of that turns out to be untrue, you agree to cover the losses and claims it causes Computify and the buyer. After each sale you can download a purchase receipt and an indemnity bond from your account, which record this.

You are responsible for any tax due on money you earn from selling. We keep a record of every sale and payout in your account to help you.

You can take down a listing at any time before it sells. We can remove listings, hold payouts while we look into a problem, or suspend accounts that break this agreement. Where we can, we will tell you why first.