Privacy Policy

Computify is run by Computify.in from Ground Floor, R-129A, Ramesh Park, Laxmi Nagar, East Delhi. We run a marketplace for used PC parts and electronics, and we sell some stock of our own. This policy covers the Computify website and everything you do on it: browsing, buying, selling, wholesale and live auctions.

Only what we need to run your orders, listings and payouts:

• Your account. Your mobile number, which you sign in with using a one-time code, your name, and a profile photo if you add one.
• Your orders. Your delivery address, phone number and what you bought.
• What you sell. Product details, the photos and videos you upload, your pickup address, and the bank account and IFSC or UPI ID we pay you into.
• Business details. If you apply as a Trusted Seller or wholesaler, the business information you give us.
• Live auctions. Bids you place and, if you host a show, your video stream.
• Messages. What you send our support team on WhatsApp or email.
• Basic technical logs. Things like your IP address and browser type, which our servers record to keep the site secure and working.

• Your card number, CVV or UPI PIN. Payments are handled by Razorpay, a licensed payment company, and those details go to them, never to us.
• Advertising or tracking data. We do not use ad networks, tracking pixels or analytics that follow you around the internet.

• To take your order, arrange pickup and delivery, and keep you updated on it.
• To review and publish your listings, test the products, and pay you.
• To handle warranty claims, refunds and support questions.
• To spot and stop fraud, stolen goods and fake listings.
• To keep the records that tax and accounting law require, such as invoices.

We share it only with the people who need it to complete your order, and only what they need:

• Courier partners such as Delhivery get the name, address and phone number for a pickup or delivery.
• Razorpay processes your payment.
• Buyers see a seller's display name and profile photo. When a seller ships straight to you, as Trusted Sellers do, they get your name, delivery address and phone number so they can send it.
• The companies that host our website and database store it on our behalf, under our instructions.
• Government or law enforcement, when the law requires us to.

We never sell or rent your personal information to anyone.

We use a small number of cookies and browser storage, all to make the site work:

• One to keep you signed in.
• One to remember whether you chose light or dark mode, kept for a year.
• Your cart, stored in your browser so it is still there when you come back.

There are no advertising or tracking cookies.

We keep your account details while your account is open. Order records and invoices are kept for as long as tax and accounting law requires, even after you close your account. Anything else we delete or anonymise once we no longer need it.

Under India's Digital Personal Data Protection Act, 2023, you can ask us to:

• Show you the personal information we hold about you.
• Correct anything that is wrong or out of date.
• Delete your information, except records the law makes us keep.
• Stop using your information for something you agreed to earlier.

Message us using the details at the bottom of this page. You can also update most of your details yourself on your profile page.

Your information is sent over an encrypted connection and stored with access limited to the people who need it for their work. No system is perfectly secure, so if you ever notice something wrong with your account, tell us straight away.

You need to be 18 or older to buy or sell on Computify. If you are younger, please ask a parent or guardian to place the order for you.

If we change how we handle your information, we will update this page and the date at the top. For a big change, we will also tell you on the site before it takes effect.